Frequently Asked Questions

Have a question? We're here to help.

You'll find answers below to these questions and more:

- Magic Cards
- Partnering with Be In Motion
- Shipping Timelines

Frequently asked questions

One Magic Card comes FREE with every headwear purchase. You can also purchase a Magic Card 10 Pack. Magic Cards are the perfect way to make people smile and remind them that there's progress in each step!

Learn more here

We dispatch orders in 24 hour. Some delays may occur during busy periods.

Delivery within Australia is typically 3-5 business days.

International delivery can take 7-10 business days.

Digital Gift Cards and codes to redeem Be In Motion®️ Magic Cards are send immediately via email.

Returns and exchanges will be accepted within 7 days of receipt, where goods are returned in perfect condition and where possible in their original packaging with all tags attached.

Our full returns and exchanges policy can be found here.

Be In Motion headwear is generally "One Size Fits Most". See specific product page for details:

Great question! Take a look here

You can reach us at hello@beinmotionproject.com for any help with your order or questions about Be In Motion®️.

Be In Motion®️ was founded by Phil Hayes-St Clair. Our full backstory can be found here.

The best way to contact Phil and the team is via email (hello@beinmotionproject.com)